Healthcare-Focused Customer Service Training​

Enhance your customer service skills with a focus on the unique expectations of the healthcare industry. This one-day workshop will provide practical tools and insights to help participants deliver professional, respectful, and effective service in a variety of healthcare settings.​

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This course will cover:​

• Understanding U.S. business culture within healthcare

• Exploring the concept of professionalism in healthcare environments

• Techniques to meet clients’ expectations

• Approaches to navigating challenging customer service situations

• Crafting professional emails

• Phone etiquette and improving presence

• Best practices for customer interactions on online platforms and in person
   

​Date: September 5th, 2025
Duration: One-day training
Class Timing: 9:00 AM to 4:00 PM
Location: MAM Main Office - 1625 Blalock Road, Houston, TX 77080

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Please note: We carefully review applicants' responses in the application form, as well as their resumes, to select the most suitable candidates for the course. The application does not guarantee enrollment!